Buy and sell with confidence
Trust guaranteed
Every payment on Lagos Market is protected. Here's exactly how that works.
Escrow payments
When you pay for an item, your money is held by Lagos Market, not the seller. The seller is only paid out once you confirm the item arrived as advertised, or once the 48-hour inspection window passes without a dispute. This protects buyers from paying for items that never show up, and protects sellers from chargebacks.
Dispute resolution
If an item doesn't match its listing, raise a dispute from your Orders page within the 48-hour inspection window and tell us what's wrong. Funds stay in escrow while our team reviews the order, chat history, and any evidence from both sides. We then decide whether to release the payout to the seller or refund the buyer.
Buyer's safety tips
- Always pay through Lagos Market's checkout — never send money directly to a seller.
- Inspect the item carefully as soon as it arrives; you only have 48 hours to confirm or dispute.
- Check the seller's rating and review history before buying.
- Keep all communication inside the order chat so there's a record if anything goes wrong.
Seller's safety tips
- Describe condition and defects honestly — accurate listings get fewer disputes.
- Only ship or hand over an item after you see it marked "Paid" in your dashboard.
- Add your verified bank account early so payouts aren't held up after a sale.
- Use clear, well-lit photos so buyers know exactly what they're getting.